Whenever you make an exchange through Ccoins, the traded cryptocurrency funds will be protected through our escrow system until their release. This will allow you to communicate with your counterpart and progress in the operation in a safe environment and will incentivize them to fulfill their obligations by giving both parties the option to open a dispute if necessary.
A dispute in this context is a process initiated by one of the parties, whereby Ccoins is asked to intervene as a trusted third party to help resolve a conflict by evaluating the available evidence.
Disputes are generally used as a defense against attempted fraud; therefore, opening a dispute is not necessary unless there is reasonable suspicion of malicious behavior during the operation.
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