When should I open a dispute?

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When making an exchange, different situations arise in which inexperienced users may mark a dispute. Therefore, here, we point out some situations that merit the opening of a dispute.

  1. The exchange time limit has expired, and you have already marked it as paid, but they have not released the cryptocurrencies.
  2. The user is marked as [I have paid], but the payment is not reflected in your payment platform, and you inadvertently release the cryptocurrencies.

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