I don’t have access to 2FA; how can I access my account?

CCoins como funciona pilares ccoins

If, for some reason, you lose access to the application of the second authentication factor that you linked in the Ccoins registry, you can make a support request so that we can help you disable access with 2FA. Send an email explaining your case to our Support team at support@ccoins.io We will request various personal information to be able to confirm that the person requesting the unlinking of the 2FA is the true owner of the account. 

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