How to install an application for two-factor authentication in Android?
To ensure that you are the only one who can access your Ccoins account, even if someone guesses your password, we request the use of two-factor authentication or Ccoins 2FA. We recommend the Authy app, but it is also possible to use other apps compatible with 2FA. Install two-factor authentication app on Android devices. On […]
How to install an application for two-factor authentication in iOS?
To ensure that you are the only one who can access your Ccoins account, even if someone guesses your password, we request the use of two-factor authentication or Ccoins 2FA. We recommend the Authy app, but it is also possible to use other apps compatible with 2FA. Install two-factor authentication app on iOS devices On […]
What is a wallet?
A wallet is an application that allows users to receive and send cryptocurrencies. All Ccoins users have a virtual wallet for each cryptocurrency integrated into the platform. These wallets are essentially virtual accounts that allow you to make deposits, withdrawals, and internal transfers. Each of these wallets only supports movements of the specific cryptocurrency to […]
Can I access Ccoins regardless of my location?
Yes, Ccoins is a trading platform that anyone in the world can participate in as long as they meet our KYC identity verification requirement.
Do you process local currency deposits and withdrawals?
Ccoins does not integrate any local currency deposit option, however, you can buy crypto assets from other users in our person-to-person (P2P) market by bank transfer, among other payment methods.
How is Ccoins different from other P2P markets?
Ccoins is an all-in-one multi-currency platform. We support 4 crypto assets, allowing you to make “flips” from one crypto to another. A unique service such as receiving and converting or sending and converting, creating predesigned messages for your trades, a system of serious offers, and also, you can follow the users who most trust you […]
What is proof of life, and how much does it cost?
A life test is a specialized functionality of ccoins for the most demanding and cautious users, it consists of a brief test that is requested by one or both participants of an exchange, to demonstrate that said participant exists and is not someone impersonating an identity in Ccoins, this functionality has a cost of € […]
What happens to my data when I cancel my account?
Your data is deleted 30 days after the cancellation of the account, while the data shared with other users (data from exchanges made with other users) will remain to keep the information complete.
Can I change my username?
Ccoins usernames cannot be changed due to security measures.
Is my data visible to other users?
Your data is protected through encryption and is used only for the verification of your identity. The only information visible on your profile is your pseudonym, the comments of your exchanges, and your user score.
