How can I keep my account safe?
You can be safe by linking a Second Factor Authentication (2FA) to your account, which adds a layer of security to access it through the use of an application, as well as activating the requirement for confirmation of withdrawals via email.
What protects me in the P2P Ccoins market?
In Ccoins, you have a guarantee deposit (escrow). This system has the purpose of making the exchange process much safer for both parties, safeguarding the coins to guarantee that the buyer cannot claim them if he has not paid and that the seller cannot refuse to deliver them to the buyer once he has received […]
Do Ccoins implement KYC identity verification?
Yes. In Ccoins, the user needs to complete an identity verification process. This requirement is intended to keep our platform free of scammers and to ensure a more secure community.
Are Ccoins cryptocurrencies clean?
Yes. When a user deposits their cryptocurrencies on our platform, Ccoins verifies its origin. This way we guarantee that none of the cryptocurrencies purchased within our P2P market come from illicit activities and we protect you from inconveniences when sending them to other platforms such as exchanges.
Can I import my experience from other platforms?
Yes. You can import your user statistics from Localbitcoins and Paxful, where we guarantee periodic monitoring to keep the points of your Ccoins profile updated.
How do I deposit cryptocurrencies in my account?
Depositing crypto assets in Ccoins is very easy. You just have to access the “wallet” section of your user account and select the currency you want to receive. Click on “deposit” and send the funds to the deposit address or scannable code (QR) that it shows you.
How can I buy or sell cryptocurrencies in Ccoins?
Find the offer in our market that best aligns with your needs and start a commercial exchange. If you are a frequent crypto buyer and seller, you can also create your offers by setting the price and payment methods that suit you best.
Receive and convert
Receive and convert is another specialized feature of Ccoins, where a user can receive cryptocurrencies from another user, and once deposited they are converted to another crypto asset. If you want a specific cryptocurrency you can receive it even if the other person is not sending that crypto asset, Ccoins is in charge of converting […]
History of frequent users/traders
In Ccoins, you will have the option of being able to review your transaction history where you can see the data of the users with whom you have interacted, allowing you to identify high-value users and with favorable exchanges.
How does the escrow system work?
Once an exchange is initiated, our systems automatically reserve the amount traded (cryptocurrencies) in a guaranteed deposit (escrow) so that the buyer and the seller can interact more safely. Thus, both parties can follow the steps necessary to carry out the exchange without exposing themselves to the risk they would run when trading without protection.
