What information is public on my profile?
When a user goes to Ccoins and sees the publications of another user, it is common for them to be interested in the user’s information and reputation within Ccoins. Therefore, before initiating an exchange, buyers and sellers almost always view the profile of the user with whom they are going to exchange; in Ccoins, we […]
What does it mean to follow another user?
In Ccoins, we know how difficult it is to find a good user who is attentive in their exchanges, who sells or buys at a good price, and who also has an impeccable reputation. Therefore, we implemented a follow button, whereby you can follow users you trust the most and who prioritize your exchange posts.
Why is my account locked?
If you try to access your account and the account has been temporarily blocked, a message appears. This is due to incorrect use of the access credentials, and for security reasons, Ccoins blocks access to accounts when a user has erred more than three times in the access data to the account. To regain access, […]
What does it mean when a user has blocked you?
In Ccoins, we know how annoying it is to deal with users who do not respect the exchange schedule, who try, in some way, to detract from the security of the exchanges, or who are simply not responsible in their publications. Therefore, we implemented a user blocking button to omit the blocked user’s information. That […]
How can I close my Ccoins account, and what happens to my data?
Any user who wishes to end their stay with Ccoins can do so by canceling their account on our platform. Just login to your Ccoins account and: Go to [Settings] account and select [Security]. Go to [Close account] and select [Close my account]. When a user decides to close their account with Ccoins, a process […]
What does Ccoins offer me?
We are a person-to-person marketplace looking to simplify the user experience when trading cryptocurrencies and tokens. On our platform you can buy and sell crypto in your local currency quickly and safely, perform “flips” from crypto to crypto, receive and convert, convert and send, and request proof of life in your trades.
Do you process local currency deposits and withdrawals?
Ccoins does not integrate any local currency deposit option, however, you can buy crypto assets from other users in our person-to-person (P2P) market by bank transfer, among other payment methods.
What are the commissions for exchanges and flips?
The commission for exchange in the P2P market is 1% and is charged to the owner of the offer once the operation is completed. Flips have a cost of 0.5% of the amount converted to another cryptocurrency. The Receive and auto-convert functions have a charge of 0.5% of the transaction amount. The Auto-Convert and Send […]
Can I access Ccoins regardless of my location?
Yes, Ccoins is a trading platform that anyone in the world can participate in as long as they meet our KYC identity verification requirement.
What is the network commission?
The network commissions are the confirmation costs for each transaction carried out in any blockchain network, regardless of the responsible cryptocurrency aimed at the miners of that ockchain.
